Claire's Employee Claims Staff Members Expected To "Restrain Crying Children" To Pierce Their Ears


It doesn't matter where you go in the world - chances are, you'll find a Claire's Accessories store there. And if you grew up in a city that had a Claire's Accessories, then chances are that is exactly where you got your ears pierced... potentially even whether you wanted them pierced or not.


She revealed to all that the management of the store she worked in and allegedly other locations around the world agreed that employees must go through with the piercings even if it means they have to physically restrain the child to get the job done... which just sounds absolutely INSANE. And pretty freakin' terrible. Marks is now taking a stand against the company with an open letter that has since gone viral online.

Marks said her job at Claire's started to bother her the more she saw children resisting getting their ears pierced.


As she explained in an open letter to her former employer on Facebook on April 7, Marks used to work at the Edmonton, Alberta, location of a Claire's accessory store. The chain is somewhat known for doing on-site piercings, and to some, it is a rite of passage to get your ears pierced at the kid-friendly locations. However, as an employee, Marks revealed that the reality of piercing children is seriously different than one might imagine.

She wrote that she never minded piercing kids who were excited to get their first pair of earrings and would just try her best to put them at ease, but it was the kids who clearly didn't want to be there that struck a chord with her.

"I had a couple 'gray area' piercings, though; piercings where the children resisted heavily, were pressured and intimidated by the parents into settling down, and the children weren't happy with what had happened even after the earrings were in place and

One alleged incident which happened last week was actually so bad, that it caused her to put in her two-weeks notice, after a 7-year-old cried and begged her mother not to get the piercing done.

not want to get her ears pierced. "The girl pleaded and sobbed for thirty minutes not to be pierced," Marks wrote. "Despite Mom saying, 'Honey, we can go home whenever you want,' she was not letting her daughter go home."

You can find the full original Facebook post here.



She also added that the mom was definitely putting a great deal of pressure on her daughter to go through with the procedure and that the poor child was showing very clear signs that she was incredibly uncomfortable.

"So if a mother is physically restraining her daughter, holding her down and saying, 'DO IT,' while that little girl cries and asks me not to, do I do the piercing?'" Marks asked her manager. "My manager did not hesitate to respond, 'Yes, you do the pierc

It's a "company policy" that understandably really truly rubbed Marks the wrong way.

I gave my notice that day."

Now Marks is publicly taking the company to task for forcing employees to pierce unwilling kids, and I don't know about you but I am 100% behind her!

"If you are a company that cares about kids, I implore you to consider changing this policy that blatantly ignores every child who vocally protests, cries, shows obvious signs of distress or is physically restrained by their alleged guardian while they so

Don't you just freakin' hate the corporate world sometimes?

Mark's has now updated her first open letter post to the company, as she has said a Claire's representative has now reached out to her and agreed that the policy does indeed need to be tweaked.


You can see the full Facebook post update here.

In a post on Facebook which was created this passing Thursday, Marks wrote that a representative of Claire's did reach out to her and agreed that she had been acting in accordance with company policy... which is really great and surprising to hear.

"At this time, there is no legislation in place to protect a minor who does not consent to an ear piercing. It is, to my knowledge, uncharted territory,"

"I am grateful and pleased that Claire's has responded to me and seems willing to amend policies to integrate child consent," she wrote. "I hope for follow-through on these intentions to create change within the company, and will hold them to it. I hope y

Well, folks, what do you think? Should parents be allowed to force and restrain their kids to get something done that they really don't want? Should employee's have the right to refuse to pierce a distressed child?

Do you think Claire's really will update their policy or is it just a load of freakin' BS? Let me know in the comments! And don't forget to share this with your friends and family so that they may join in on the debate too! AAx