You can watch the video of the original news story below:
Can. You. BELIEVE. IT?
Understandably, Daly says she was SO blindsided and hurt by the complaint, and the whole ordeal itself, that she promptly burst into tears.
WGNTV reached out to AMC Theaters Director of Corporate Communications Ryan Noonan shortly after the "incident" and received a written statement that said a manager received multiple complaints about an "ongoing disruption" during the film. The manager then spoke with Daly after observing the issue.
Daly was also informed about AMC's "sensory-friendly" movie program, which offers special needs families a place to watch movies that don't adhere to the same noise-level rules... which is kinda cool I GUESS.
However, the main issue is that the mom of two was upset and heartbroken over the actual complaint, and said that at that point, all she wanted to do is go home.
In her post, which has since gone viral (obviously), Daly added that merely just exiting the theater with her two sons was a feat in and of itself, because of little Jonathan's wheelchair, oxygen, and feeding bag etc... so it's not like she could make a smooth, quick getaway. In fact, she had carefully selected seats at the top back of the theater in order to be out of everyone else's way.
In the end, Daly said all she really wants from this experience is to raise awareness about the challenges of special needs families, which I think is a truly amazing idea.